Frequently Asked Questions
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Yes, all of our flowers are British grown. We do not use any imported flowers in our work.
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We endeavour to only use flowers that have been grown without chemicals. We prefer to choose growers that prioritise sustainable and chemical-free growing methods. Only if flowers are not available through these growers will we look at alternatives.
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We try to source unusual British flowers, grown without chemicals or pesticides. These blooms may not last as long as imported flowers that are scentless and have been chemically treated. Typically British grown flowers can last between 3-12 days, if the correct measures are taken.
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Sustainability is at the heart of our business. By using British flowers rather than imported flowers we drastically reduce our carbon footprint. We also choose flowers that are grown with sustainable, chemical-free methods whenever possible. All our packaging is recyclable or biodegradable and we never use floral foam or plastic wrap. There is a blog in our journal section if you wish to learn more about sustainability.
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We do not include flower food. Instead we recommend you choose a clean vase and position the flowers away from heat sources and direct sunlight. We also advise you re-trim the stems by 2-3cm at a 45 degree angle and change the water every 2-3days, removing any leaves that sit below the water level. Lastly, you can edit your bouquet by removing any fading stems, as these can spread bacteria to the healthy stems.
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The images on our website are only representative of the style of bouquet you will receive. It will be a natural, garden style bouquet, the flowers being a mixture of size and texture. We cannot guarantee exact flowers or colours, but instead work in harmony with nature, selecting the best seasonal flowers that our growers have on offer from week to week.
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Unfortunately this is not an easy question to answer. It is dependent on the size of individual flowers and also the cost per stem, which varies, depending on the variety. We offer two sizes, regular and large and believe that we offer generous sized bouquets that reflect the careful conditions in which the flowers are grown and tended.
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Currently we only offer Friday deliveries, with the exception of English Bank Holiday Fridays, which will be made on a Thursday. We are a small independent business and put sustainability at the heart of our work, we therefore only pre-order flowers to meet demand, minimising wastage. These pre-orders need to placed in advance.
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Yes, we offer nationwide delivery for our gift bouquets. Our subscription service is only available locally in South East London.
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Our subscription flowers will be delivered on a Friday. Your first order will arrive on the Friday of the week following your first payment, after which your flowers will be delivered on the first Friday of every month for monthly subscribers, and the first and third Friday of the month for fortnightly subscribers. We do not offer time slots. Instead we ask that you leave information of a safe space, preferably out of direct sunlight, wind and rain, for your flowers to be left should you not be in to receive them. This information can be inputed during checkout.
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If you are away you can divert your subscription delivery to another recipient that lives in the local delivery catchment. If you choose to do this you must take full responsibility for communicating the full Terms and Conditions listed on this website to the recipient. To temporarily divert your subscription, please email us directly on flowersforkicks@gmail.com and we will be happy to help. Any amendments need to made at least 7 days prior to the next delivery due.
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Yes you can. If you are away you can divert your subscription delivery to another recipient that lives in the local delivery catchment. If you choose to do this you must take full responsibility for communicating the full Terms and Conditions listed on this website to the recipient. To temporarily divert your subscription, please email us directly on flowersforkicks@gmail.com and we will be happy to help. Your subscription can also be cancelled by logging into your account. We request that cancellations or amendments are made at least 7 days prior to the next delivery due, as all flowers are pre-ordered.
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The subscription will last until the end of the British growing season. This is roughly the end of October but can extend into November if we can still get hold of British flowers. You will receive an email to notify you when your final delivery of fresh flowers will take place and your subscription will then automatically cancel. We will stay in touch and let you know when you can resubscribe for the start of the next growing season, should you wish to.
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Yes, you will receive an email to the email address you provided when ordering. You will be allocated a one hour time slot from our courier DPD. Unfortunately we cannot change this time slot. You can track and manage your delivery instructions via this email. If nobody is going to be in to receive the flowers you must advise DPD what to do with the flowers, as flowers are perishable, and need to be delivered on their first attempt.
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As flowers are perishable, we do not offer re-delivery with a replacement bouquet if DPD have been unable to deliver your flowers after two attempts. It is the customers responsibility to provide accurate delivery information and a safe space to leave the flowers should the recipient be out. The bouquet will come wrapped in a biodegradable hydration pack that keep the flowers fresh for a limited time. If the flowers are not delivered on first attempt, DPD will try once more the following day, after which the flowers will be returned to us to be composted.
Didn’t find your answer?
Don’t hesitate to contact us for any queries regarding your orders